Question 1

What is an AI visibility audit?

Accepted Answer

It measures whether AI assistants name your business when a customer asks them who to hire. We ask ChatGPT, Gemini, Claude and Google AI Overviews thirty buying questions for your category and city, three times each, then report how often you are named, how that compares with up to five competitors, and which sources the engines cite.

Question 2

How much does the AI Visibility Audit cost?

Accepted Answer

$500 for a one-time audit when you book by December 31, 2026, and $1,000 after that. Quarterly re-checks take 15% off the audit ($425, then $300 every three months). Monthly re-checks take 25% off ($375, then $150 a month).

Question 3

How long does it take?

Accepted Answer

The first audit is back within two business days, reviewed by the Surf Rider Media team, with a 30 minute call to go through it. Every re-check is reviewed too.

Question 4

Which AI engines does it check?

Accepted Answer

ChatGPT, Gemini, Claude and Google AI Overviews. Perplexity is being added to every audit. Each report states the number of answers each engine returned.

Question 5

How is this different from an SEO audit?

Accepted Answer

An SEO audit looks at where your pages rank in Google's results. This audit reads the AI answers themselves: whether you are named, how often compared with your competitors, and which sites the engines rely on in your category. It also checks whether AI crawlers can read your site at all, since two lines in robots.txt can shut them out.

Question 6

Why doesn't ChatGPT recommend my business?

Accepted Answer

Common causes: AI crawlers are blocked from your site, few of the sources the engines trust mention you, or your site never says plainly what you do and where. The audit shows which ones apply to you. Our guide on how to get ChatGPT to recommend your business covers the fixes.

Question 7

What is the difference between the free check and the audit?

Accepted Answer

The free AI Readiness Check reads your site and scores whether AI engines can find and understand it. The audit asks the engines your customers' questions and shows who they actually name, you or a competitor.

Question 8

Can you guarantee ChatGPT will recommend me?

Accepted Answer

No, and be wary of anyone who does. The engines change their answers from one run to the next. The audit gives you a measured baseline, the sources worth earning a mention from, and fixes reviewed by our team, so you can see whether your work moves the number.

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